Bitscape Recommends
  Microsoft SharePoint & MS Business Productivity
Microsoft Licensing Specialists...
Home | Contact UsFAQs | Sitemap
Home   About Us   Software Licensing Guideline   Request a Quote   Partner with Us   Download
Microsoft® Office 365 and updated Enterprise Agreement
You are Here : Home / Software Licensing / Microsoft Office 365 and Enterprise Agreement Licensing FAQ
Microsoft® Office 365 and updated Enterprise Agreement

How to use when released to partners with October 2010 announcements:

  • Answers are valid for all Microsoft subsidiaries where Microsoft Business Productivity Online Suite
    (BPOS) is available, unless specifically noted.
  • Partners should use to support specific customer questions.
  • This document is not intended as a customer hand-out or leave-behind.
  Updated Enterprise Agreement - Program, Licensing, and Pricing FAQs

Why is Microsoft making changes to the Enterprise Agreement (EA) Program?
Microsoft updated the Microsoft® Enterprise Agreement (EA) to provide online and on-premise Microsoft licensed products through a single agreement. Microsoft is expanding its portfolio of online services offerings to include: Office 365, Windows® Intune, and Windows AzureTM and SQL AzureTM technology platforms among others. The EA is the best and most cost-effective licensing vehicle for your customers buying more than 250 licenses.

What are the new changes to the EA Program?
The updated EA provides new flexibility to transition users online in a single agreement, changes include:

  • Transition to cloud services at your own pace
  • Move users back & forth between on-premises & online services
  • Match and adjust online service plans to meet user needs
  • Respond to additions and variations in your workforce size
  • No incremental online service costs in the year a user transitions.

When will the EA program change for us and our customers?
New EA terms will be available via amendment on November 1 to support Microsoft Online Services such as Office 365 and Windows Intune. Programmatic changes to the EA contracts will occur in quarter 4 of fiscal year 2011 (FY11).

What is the name of the new licensing model? Will the earlier one be discontinued?
We will continue to license software in the EA program as we do today. Online services will continue to be sold in a “per-user” model.

How is Microsoft’s commitment to the cloud reflected in the new licensing model?
In the updated EA, we acknowledge that core online service loads are treated as enterprise offerings. Microsoft Office, Windows Intune, and Microsoft Core Client Access License (CAL) Suite workloads in the cloud are applicable offerings, for example, Microsoft Office Subscription and Office 365 E plans.

What is the recommended licensing option for my existing EA customers considering Office 365?
If your EA customers need software deployment prior to the Office 365 launch, then purchase a license for the Microsoft Business Productivity Online Suite (BPOS) for them. If the customer’s deployment is after the Office 365 launch, then profile the customer base and purchase Office 365 plans E1 through E4.

Does a customer need to purchase a minimum amount of Office 365 licenses at the initial order under their EA?
As part of the updated EA’s flexible cost structure, you can migrate your customers to the cloud at their own pace. No minimum quantity of Office 365 plans is required anytime during the EA enrollment term—if this is a net-new EA and as long as the minimum quantity of 250 devices/users is met with either software or applicable E1 through E4 plans.

Can my customers cancel or reduce seats midterm in their EA?
Your customers can reduce their Online Services quantity at anniversary if they are not part of the Qualified User or Device commitment; for example, if the user count is 5,000 and during the course of the year, 100 users are added via the Office 365 K1 plan. Your customers can reduce 100 additional users while the companywide commitment of 5,000 remains during the agreement term.

Can my EA customers be invoiced quarterly, especially if they add significant numbers of additional users?
Quarterly invoicing is done by exception, and business desk approval is required. No change happens to compensation when this exception is authorized.

Are the existing EA/Microsoft Software Assurance benefits changing?
The Microsoft Software Assurance benefit entitlement, with the exception of E-Learning and Microsoft Office MLP, will be adjusted on the anniversary date. Your customers will still use the Software Assurance benefit entitlements based on their on-premise software license purchases, and many of the Software Assurance benefits will continue to be delivered as part of the cloud service.

Some of my customers are not ready for cloud computing, but want their options open. What do you advise?
If your customers are renewing their EAs prior to the agreement refresh in July 2011, it is best that they sign the EA amendment so that if they move to the cloud later, they already have the terms and conditions (Ts and Cs) signed and ready to transact the service offerings. Signing the amendment creates no commitment to make a change.

Can I immediately migrate a customer who has BPOS and an EA renewing in March into the new commerce platform? If so, how and in what timeframe?
An existing BPOS customer needs to be contacted to set up a mutually agreed on migration from the BPOS to Office 365. You can begin migrating your EA customers to the new platform and Office 365 product offering approximately six months post general availability of Office 365.

When will Office 365 be available to my customers who sign the updated EA amendment in December?
If your customers do not currently have the BPOS, they will want to purchase Office 365 when it is generally available. If they have BPOS, your EA customers will begin migrating to the new platform and Office 365 product offering approximately six months post general availability of Office 365.

  Office 365 Licensing and Pricing-Related FAQs

Do my customers need to sign an entirely new EA to get the online terms?
Initially, an amendment to the current EA will be available. This contract amendment will allow existing EA customers to incorporate the online terms to their existing EA. This amendment is available in English, November 2010, with localized versions available in early 2011. Beginning in July 2011, the EA will be updated to incorporate the online terms, localized, and used for all renewals and new EAs.

Does a minimum term exist for the online terms within the updated EA?
The EA term continues to be three years. Your customers can move their users to and from the online and on-premise offerings throughout the duration of their EA.

What happens to my customers’ current Software Assurance benefits when they move users online? Can they still use the Home Use Program (HUP)?
No changes happened to Software Assurance for on-premise licenses. Moving users to Office 365 does not impact Software Assurance with on-premise licenses. These benefits will reflect the on-premise licenses remaining on the EA. Microsoft Online Services is a comprehensive offering, incorporating the capabilities customers need to ensure a comprehensive online experience, integrating the latest software versions, per-user licensing, unlimited technical support, online training, and subscription payment terms to ease budgetary constraints. As part of the per-user subscription model for Microsoft Office Professional Plus in Office 365, you can allow each user five installations.

Why is Office Professional Plus available with an EA rather than Microsoft Office Standard?
Office Professional Plus, available with an EA today, has server integration capabilities with Microsoft SharePoint® Server and Microsoft Exchange Server and, therefore, smoothly transitions for existing customers.

How many instances can be installed with Office Professional Plus in Office 365? Can my customers install it on a personal device for home use?
As part of the per-user subscription model for Office Professional Plus in Office 365, each user is allowed five installations.

My customer has an EA and wants to move to a hybrid model with both on-premise and cloud solutions. Should I recommend they wait for Office 365 or move them to the BPOS now?
Many factors need to be considered. The financial, people, process, and technology benefits of Microsoft Online Services are realized as soon as services are deployed. This applies whether your customers are on the current service or the next major service update, especially if they are considering an upgrade of existing, on-premise server infrastructure in the near future.

For customers who deploy BPOS, the migration path to Office 365 will be a phased approach occurring more than 15 to 18 months after the release of Office 365. For customers unable to wait for Office 365, we encourage them to test the Office 365 platform by participating in the beta and then deploy to production in early 2011. Data migration will occur from the beta to a production environment.

Will my customer continue to receive enterprise- and platform discounts once users are online?
As long as your customer continues to meet the requirements for enterprise and platform discounts, their on-premise licensing will continue to have enterprise and platform discounts.

Will volume discounts be available for the online services within the updated EA?
Volume discounts continue to apply for Microsoft Online Services consistent with other Volume Licensing. However, the base pricing and levels of discount are necessarily different from on-premise licensing because ongoing service costs are a factor in the pricing.

Quick Quote
For Special Discount Price.
Company Name* :
Contact Person* :
Phone* :
Email* :
Message :
Software Licensing Guideline
Licensing Microsoft Office 2010
Corel Transactional Licensing (CTL)
Trend Micro Product
Microsoft Licensing: Fundamentals
Microsoft Open Value FAQ
Microsoft Open Value (OV)
Microsoft Enterprise Agreement
Microsoft Security Licensing
Home | About Us | Software Licensing Guideline | Request a Quote | Partner with Us | Download | Contact Us | FAQs | Sitemap
Copyrights © Bitscape Infotech Pvt. Ltd., All rights Reserved.
* logos or names used of software product manufacturers are trademark of respective companies.